Safety center
A gift card code works like cash and cannot be traced. That makes it the payment scammers ask for. This page shows how those requests look and what to do.
Not the IRS, not a utility, not tech support, not an employer, not a prize. If a payment has to be a gift card, stop.
The script is the same each time. Create fear or urgency, then name gift cards as the only fix.
A caller says they are the IRS, Social Security or the police and you owe money or face arrest. Agencies send letters. They do not take gift cards and do not threaten arrest by phone.
A pop-up or caller says your computer is infected and asks for gift cards to fix it. Microsoft, Apple and Amazon do not charge for support in gift cards.
"Your power is off in an hour unless you pay by gift card." Utilities send written notices and accept normal payment.
You have "won" but must pay taxes or a release fee in gift cards first. A real prize costs nothing to collect.
An online partner you have not met has an emergency and needs gift cards. The request for cards is the scam.
A new "employer" sends a check and asks you to buy gift cards with part of it. The check bounces after the cards are gone.
Someone posing as a grandchild or friend is in trouble and needs gift cards quietly. Call the person back on a number you already have.
A "fraud department" says your account is compromised and you must move money into gift cards. Banks do not do this.
Anyone doing those things in our name is not us. Report it.
Act quickly. A balance can sometimes still be frozen.
This page is general information, not legal advice. Tactics change. When in doubt, hang up and verify through a channel you already trust.